
Website Draeger Vietnam Co., Ltd.
Tasks and Responsibilities
The essential tasks of Sales Engineer consist of, but are not limited to the following:
- Promote and sell company’s range of services – Rental and shutdown, Service contracts
(new/renewal/enhancement), Spare part sales - Develop new potential customer bases and manage existing accounts to achieve monthly
and annual sales target. - Lead and manage tendering process, covering both after sales and sales support (service
portion) which includes tender listing, updates, online monitoring … - Maintain and develop good relationships with customers and internal stake holders
- Work closely with sales and marketing team on the market promotions both offline and
online activities. - Work closely in the assigned market and gather market intelligence on the services demand.
- Customer cold calling, sales presentation, proposal and contract negotiation
- Liaison with relevant parties such as customers, lead engineers, coordinators and logistic
pertaining to queries, technical issues, status and deliveries. - Proactively follow up on the new contracts/ contract renewals for the expiring contract.
- Effective communication of technical information to sales channel partners, customers and
external parties in an accurate and concise manner in both a written and verbal media. - Ensure ad hoc Screening of new customers and filing in conforming to audit requirements
- Processes quotations, pricing and expediting customers’ requests and enquiries
- Actively follow-up on quotations to customers to pursue issuance of purchase order or work
order - Maintains and updates customer Quotation data (spareparts /rental) and contracts
- To provide support to other service activities that may be assigned in the course of work
Position Requirements
- Education: Diploma in Mechanical/ Mechatronics/ Electrical-Electronic Engineering.
- Related Experience: Preferably 3-5 years’ experience in service/engineering/presales/sales position in similar industry. Process/hardware/instrument experience is an added advantage.
- Skills, Special Competencies, or Certifications:
– Good analytical and communication skill.
– Able to undertake weekend or odd hours work when required.
– Customer service oriented.
– Team player
– Microsoft office, other IT skills (networking, etc..) plus
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